We collect information, including personal data, to provide better services to all our Users.
We collect information in the following ways:
We may use your personal information in the following manners:
We use the information we collect from all our Sites to maintain, and improve them, to develop new services, and to protect our Company and our users.
We use information collected from cookies and other technologies for the following purposes:
This data is only used in the aggregate. We may share statistical data so that our partners also understand how often people use areas of our Site and our Service, so that they, too, may provide you with an optimal user experience and overall quality of service.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we must keep that information for legitimate business or legal purposes.
You may ask us not to send you other marketing communications by contacting us as specified in the “Contact Us” section below, and we will honor your request.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Subject to applicable law, you may obtain a copy of personal information we maintain about you by contacting us as indicated below. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information. In addition, if you believe that personal information we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the information by contacting us as indicated below.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate that a cookie is being set by us. However, please remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.
When you use some TRA services, applications or post on a TRA forum or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
We do not share personal information with companies, organizations and individuals outside of TRA unless one of the following circumstances applies:
We may share non-personally identifiable information publicly and with our partners – like advertisers or connected sites. For example, we may share information publicly to show trends about our products and services.
We work hard to protect TRA and our users from unauthorized access or unauthorized alteration, disclosure or destruction of information we hold. In particular:
Personal identifiable information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will retain your personally identifiable information as follows: name, email address, phone number, job title, company name will be retained for a minimum period of 30 days following the date that you complete a contact form on our Sites, and for a maximum period of 60 months following the date that you consent for us to store your personal information. In some cases, it is not possible for us to specify in advance the periods for which your personally identifiable information will be retained. In such cases, we will determine the period of retention based on the following criteria: the period of retention of name, email address, phone number, job title, company name will be determined based on the nature of the inquiry information included within the contact form submission, or lack thereof. Notwithstanding the other provisions of this section, we may retain your personally identifiable information where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
The Sites may contain links to webpages operated by parties other than TRA. We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Further, it is up to the User to take precautions to ensure that whatever links the User selects or software the User downloads (whether from this Site or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. These websites and services may have their own privacy policies, which the User will be subject to upon linking to the third party’s website. TRA strongly recommends that each User review the third party’s terms and policies.
The Sites and services are not intended for use by children. We do not intentionally gather personally identifiable information about visitors who are under the age of 13 (or, for data subjects located within a Member State of the European Union, visitors under the age of 16) (a “Child”). If a Child has provided us with personally identifiable information, a parent or guardian of that Child may contact us to have the information deleted from our records. If you believe that we might have any information from a Child, please contact us at firstname.lastname@example.org. If we learn that we have inadvertently collected the personal information of a Child, we will take steps to delete the information as soon as possible.
TRA does not respond to Do Not Track (DNT) signals. Some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may include controls to block and delete cookies, web beacons and similar technologies, to allow you to opt out of data collection through those technologies.
California residents are entitled to contact us to request information about whether we have disclosed personal information to third parties for the third parties’ direct marketing purposes. We do not disclose personal information to third parties for the third parties’ direct marketing purposes. California customers may request further information about our compliance with this law by e-mailing us at the address listed in the “Contact Us” section.
Thomson Research Associates, Inc.
49 Gervais Drive
Canada, M4G 1G4